My background, however, is as a market analyst in the telecommunications business and general manager in cellular. I see many documents that would work well for wikis. For project management, Microsoft Project type tools are great — however, for collaborative documents such as business plans, customer letters, etc. I think wikis are perfect or other online collaborative tools like writely.com that give a little more privacy.

I think that it is important for folks to remember not to fear new things. In 30 minutes, I could have them as excited as my students — just a few tips and some useful documents and users would see the ease of use.

Sometimes you don’t know what you can do just because you’ve never experienced it! That’s the way life is!