New York Times columnist David Pogue has had two extremely good posts lately. One is aimed squarely at general computer users, and both are of great use to technical writers.
In the generally focused Tech Tips for Basic Computer Users, he points out things that all us geeks think everybody knows about computers. There are a fair amount that I didn’t know, however, so the list’s worth a look (though the article is so popular . . . → Read More: Technical writers, pay attention